How to login on the mobile app using Biometric Face Id?

Modified on Mon, 19 Aug at 10:17 AM

Biometrics enable you to login in using your Face Id without using login details. The Face Id is based on the specifications of your device. The option needs to be enabled from the settings of the phone.

 

Pre-requisites:

  1. App version 4.1.8.
  2. Biometrics must be enabled on the mobile device.
  3. You must have logged in previously on the mobile app.

Step 1:

On the Login screen, tap on the Biometry icon to login, as shown below.

Step 2:

Please tap on Ok to allow AssetPool app to use Face ID.

The Face id pop-screen will come up, ensure that your face is facing the screen.

Once your face is recognized, you will see a check and the app will open.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article